Betting Rules

These Betting Rules explain the general conditions that apply when you use the betting services available through Roostake Casino. Please read them together with the site's Terms and Conditions, game rules, promotions and any rules shown for a particular market or game.

Roostake Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, reference number ALSI-202411047-FI2, and uses blockchain technology for all deposits, withdrawals and in-game transactions.

1. General betting conditions

By opening, accessing or using a betting account with Roostake Casino, you agree to follow these Betting Rules and all other applicable site terms. If a specific game, event, market or promotion has additional rules, those rules apply to the relevant activity and should be read before placing a bet. Where there is an inconsistency, the specific rule displayed for the relevant product may apply to that product, subject to the site's Terms and Conditions and applicable Australian law.

You are responsible for understanding how a bet works before confirming it. This includes checking the selected event or game, market, outcome, odds or applicable price, stake, bet type and any other information shown on the confirmation screen. If you are unsure about a feature, do not place the bet until you understand the relevant conditions.

You must use the service lawfully and only for your own account. Account holders must provide accurate information, keep account details up to date and protect their login credentials. You must not allow another person to use your account, place bets on your behalf or use payment methods that do not belong to you. Roostake Casino may restrict or review activity where required for security, compliance, fraud prevention or responsible gambling purposes.

You must meet the applicable age and eligibility requirements before using the betting service.
You must comply with the laws that apply to you and use the service only in permitted locations.
You should check that your device, internet connection and account access are secure before placing a bet.
You should keep a record of important betting information, including confirmations and account activity.
You should never place a bet using borrowed money, funds needed for essential expenses or money that you cannot afford to lose.

Betting results are not guaranteed, and past results or previous wins do not predict future outcomes. You should make your own decisions and avoid relying on claims that suggest a particular result is certain. Any information displayed on the site is provided to support use of the service and should not be treated as financial, legal or professional advice.

2. Placing and accepting bets

A bet is generally submitted when you select your chosen option, enter or confirm your stake and complete the confirmation process. Adding a selection to a bet slip does not mean that a bet has been placed. You should wait for the confirmation message and check your account history to confirm whether the transaction was accepted.

A displayed price, odd or return estimate may change before a bet is confirmed. The price or terms applying to a bet are those shown and accepted at the time the bet is processed, unless the relevant product rules state otherwise. A bet may be declined, delayed, limited or rejected before acceptance. A bet is not binding on Roostake Casino until it has been accepted and recorded in the account history.

Before confirming a bet

Check that the correct event, game, market or outcome has been selected.
Check the stake and any possible return or settlement information shown on the bet slip.
Review whether the bet is single, multiple, combination, live, promotional or another available bet type.
Read any event-specific, game-specific or promotion-specific conditions that apply.
Confirm the bet only when all details are correct and you are comfortable with the amount being risked.

Once a bet has been accepted, it will normally remain active until it is settled under the relevant rules. Requests to change, cancel or withdraw an accepted bet are not automatically available. If a cancellation or early settlement feature is displayed, it may be subject to separate conditions, availability, technical restrictions and approval. The amount shown for an early settlement option may change or disappear before it is confirmed.

You must not attempt to exploit errors, delays, technical faults or incorrect information. This includes placing bets while knowing that an outcome, price or market has been displayed incorrectly, or using automated methods to interfere with the service. Activity that appears irregular, fraudulent, abusive or designed to obtain an unfair advantage may be reviewed and may result in a bet being cancelled or an account being restricted, subject to applicable terms and law.

You are responsible for checking whether a bet has been accepted, rejected or is still pending. A slow response, interruption or failure to display a confirmation does not by itself establish that a bet was accepted. Do not repeatedly submit the same bet until you have checked your account history, as this may result in more than one accepted bet.

3. Events, games and settlement

Bets are settled using the official result or settlement information selected by Roostake Casino for the relevant event, game or market. The applicable source and method may vary between products. Where a market has a specific settlement rule, that rule will apply. Results shown on an information screen may be provisional until the market has been formally settled.

A result may be changed after an initial settlement if the official result is corrected, new information becomes available or an obvious error is identified. A corrected settlement may lead to an account balance being adjusted. Roostake Casino may also correct administrative, pricing or settlement errors. Any correction will be handled in line with the relevant product rules and Terms and Conditions.

Common settlement situations

If an event is abandoned, postponed, interrupted or not completed, the applicable event rules will determine whether bets remain valid, are carried forward or are void.
If an event is rescheduled, the specific rules may determine whether the original bet continues or is cancelled.
If a market is offered in error, is not capable of being settled fairly or contains a clear mistake, it may be reviewed or voided under the relevant rules.
If a participant, team, game or event is incorrectly identified, the applicable market rules will determine the settlement outcome.
If a game has an irregular result, a technical interruption or a disconnection, the game-specific rules will determine whether the wager is completed, returned or otherwise settled.
If a dead heat or tied result applies, the relevant rules may provide for a divided or adjusted settlement.
If an outcome is subject to official review, settlement may be delayed until reliable information is available.

A bet may be void when the rules for the relevant product require it. A void bet does not produce a win or loss for the affected selection, although a multiple or combination bet may be recalculated if one part is void. The result for the remaining selections will depend on the applicable bet type and rules. Some promotions or enhanced offers may have different void and recalculation conditions, which will be shown with the offer.

For live or in-play betting, information may be delayed and prices may change quickly. A bet may be suspended while an event is in progress or when a significant incident occurs. A bet submitted during a suspension may not be accepted. If a bet is accepted at a price that was clearly incorrect because of a delay or technical issue, it may be reviewed in accordance with the relevant rules.

Settlement may take account of the precise wording of the market, including the relevant time period, score, participant, result or other condition. You should not assume that a result reported by a third party will produce the same settlement as the market rules. If the displayed market rules are unclear, review the information before placing a bet or seek clarification through the available support process.

4. Account balances, payments and records

Your account history is the main record of bets submitted, accepted, rejected, cancelled, voided and settled. You should review this information regularly and raise any apparent issue as soon as reasonably possible through the available account or support process. Keeping your own records can help when checking a transaction or settlement.

Only cleared and available funds may be used for betting. A pending payment, reversed transaction or payment that is later declined may not be treated as available funds. You must not try to place bets by taking advantage of a display error, a duplicated credit or a balance that you know is not correct. If an incorrect credit is applied to your account, you should not use it and it may be removed after review.

Deposits, withdrawals and payment methods are subject to the payment conditions displayed on the site, account verification requirements and applicable law. A request may be delayed or declined where information is incomplete, a transaction needs to be checked, a payment method is not authorised or additional verification is required. No payment outcome should be assumed until it is confirmed in your account.

Roostake Casino may carry out identity, age, payment, fraud, source-of-funds or other compliance checks where appropriate. You must provide information and documents that are accurate, current and belong to you. Failure to complete a reasonable check may affect access to betting services or the processing of account transactions, in accordance with the Terms and Conditions.

Review your balance and account history before and after betting.
Do not share your password, one-time codes or payment details with another person.
Notify the site promptly if you suspect unauthorised access or activity.
Do not create duplicate accounts or use another person's account to avoid an account restriction.
Retain confirmation messages and other records relevant to your bets.

You should contact the available support or complaints channel if an account record appears incorrect, a payment is not shown as expected or a bet has an unfamiliar status. Include relevant information without sending unnecessary payment credentials or passwords. For your security, never disclose a full password or security code when reporting an issue.

5. Disputes, changes and responsible gambling

If you believe a bet has been accepted, displayed or settled incorrectly, review the relevant product rules and account history first. Any issue should then be raised through the available customer support or complaints process with enough information to identify the account, bet and date involved. Reviews may require verification of account information and examination of transaction, system or event records.

A complaint will be assessed against the applicable Betting Rules, product information, account records and other relevant evidence. The outcome may depend on whether the bet was accepted, the market's settlement terms, the official result and any technical or security information available. You should co-operate with reasonable requests for clarification or verification during a review.

These Betting Rules may be updated when products, technology, legal requirements or operational processes change. The current version published on the site applies from the time it is made available, unless a different commencement date is stated. You should review the rules regularly, particularly before using a new betting feature or product.

Bet responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and decide how much time you are comfortable spending. Never chase losses, increase stakes because you are frustrated or bet while affected by alcohol, drugs or strong emotions.

Set personal deposit, spend or activity limits where those tools are available.
Take regular breaks and keep gambling separate from essential household spending.
Use time-outs or self-exclusion options if gambling stops feeling enjoyable or controlled.
Talk to someone you trust if you are worried about your gambling.
Seek independent help from an appropriately qualified gambling support service if you need assistance.

If you believe gambling is becoming difficult to control, stop placing bets and use the responsible gambling tools available through your account. You can also seek independent advice. Responsible gambling settings are intended to support your choices, but you remain responsible for using the controls that suit your circumstances and following the conditions that apply to them.

If you are under the applicable legal gambling age, do not use the betting service. Parents and carers should use appropriate device, payment and account controls to help prevent access by minors. If another person has gained access to your account, stop using the account and report the concern through the available support process as soon as possible.